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Mr Matthew McConville, Head of Irvings Law’s specialist Actions Against the Police Department, has successfully represented Sophy Oduaan in a claim for compensation against Wiltshire Police.

Ms Oduaan attempted to sell a car on Gumtree but when two male potential buyers came to view it, they stole it; Ms Oduaan subsequently reported this to the Metropolitan Police and was given a crime number too before being advised that she would be contacted if her car was located. When chasing the Metropolitan Police, Ms Oduaan was informed that Wiltshire Police had located her car and for her to contact them. After this, it transpired that Wiltshire Police had sent one letter to Ms Oduaan’s previous address when they had her current mobile number and email address. The letter was returned to Wiltshire Police undelivered and without sending any further letters or attempting to reach Ms Oduaan by other means, they sold Ms Oduaan’s car at auction.


After learning of this, Ms Oduaan approached specialist Actions Against the Police Solicitors, Irvings Law, for assistance. Mr McConville immediately acknowledged that what happened to Ms Oduaan was completely wrong and without hesitation, offered to act for her by way of “no win, no fee”. After obtaining all documentation, information and footage from the Metropolitan and Wiltshire Police, Mr McConville alleged that what Wiltshire Police did was unlawful and more should have been done. In response, Wiltshire Police denied liability and so forced Ms Oduaan to issue and serve expensive Court proceedings.


After serving her claim, Wiltshire Police were then willing to settle Ms Oduaan’s claim where they agreed to pay her £5,000.00 plus the payment of her legal costs.


Author: Matthew McConville